Warranty information
The Horsebox Workshop now provides a 6 month mechanical warranty on our Crossovers. Additionally, they are also covered by a 12 month warranty on the body/conversion. This can be extended by a further 12 months.
Below is an example of our standard warranty agreement.
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Mechanical Warranty:
Horsebox Workshop warrants this horsebox (registration number ______) against mechanical defects for six months from the date of sale. The warranty covers failure or breakdown of all mechanical parts (excluding electrical) and reasonable labour charges. Replacement parts will either be supplied by Horsebox Workshop or by the customer’s garage, depending on the agreement with Horsebox Workshop. We strongly advise that breakdown cover is taken out.
ANY WORK CARRIED OUT WITHOUT PRIOR AGREEMENT FROM HORSEBOX WORKSHOP WILL NOT BE COVERED BY THIS WARRANTY. IT IS IMPERATIVE THAT CUSTOMERS WANTING TO MAKE A CLAIM UNDER THIS WARRANTY CONTACT HORSEBOX WORKSHOP BEFORE COMMENCING ANY REMEDIAL WORK.
Horsebox Workshop will normally accept warranty work carried out by the customer’s garage. If an agreement cannot be reached, the horsebox must be returned to Horsebox Workshop for repair.
Build Warranty:
New build Crossovers are covered under our standard warranty for 12 months. This warranty can be extended, free of charge, to 24 months, provided the horsebox has a complimentary Horsebox Workshop annual checkup, on or before the 12-month anniversary.
Damage from accidents, horses, or neglect is not covered by this warranty.
Customers are advised to read the care and maintenance information provided with the horsebox.
All vehicles are open to inspection by third parties up to the point of sale.
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